1. Who We Are

Koreworks (“we”, “our”, or “us”) operates the website https://koreworks.nz. We respect your privacy and are committed to protecting your personal information in compliance with New Zealand privacy laws.

2. Information We Collect

Orders & Checkout: When you shop with us, we collect your name, email address, billing/shipping address, phone number, and payment details necessary to process your order.

Reviews & Comments: If you leave reviews or comments, we collect your name, email, IP address, and browser data for spam detection and moderation.

Media Uploads: If you upload images, please avoid uploading files with embedded location data (EXIF GPS), as visitors could download and extract this information.

Cookies & Session Data: Our site uses cookies to maintain shopping cart sessions, remember login details, and store preferences. Login cookies typically last two days, while preference cookies may last up to one year.

3. How We Use Your Information

To process and deliver your orders.

To securely handle payments via Paystation.

To send you order confirmations, shipping updates, or account notifications.

To improve website performance and your shopping experience.

To comply with New Zealand legal obligations.

4. Sharing Your Information

4.1 With Paystation (Payment Gateway)

We use Paystation by Trade Me to process payments. When you place an order, certain information is securely shared with Paystation (such as your order total, billing details, and payment reference) to complete the transaction. Paystation processes information in accordance with their Privacy Policy.

4.2 With WooCommerce Extensions

Some data (such as billing, shipping, or order details) may be shared with WooCommerce extensions or service providers strictly to enable services like shipping, order tracking, and notifications.

We do not sell, rent, or trade your personal data.

5. Your Rights

Under New Zealand privacy law, you have the right to:

Request a copy of the personal data we hold about you.

Request correction or deletion of your data (except where required for legal or security reasons).

Withdraw consent to marketing communications at any time.

6. Data Retention

Order information is retained for tax and accounting purposes as required by New Zealand law.

Comments and reviews are stored indefinitely.

User accounts (if created) remain active until you request deletion.

7. Security

All transactions are encrypted and processed through Paystation’s PCI DSS–compliant infrastructure. We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure.

8. Cookies & Tracking

Our website uses standard WooCommerce cookies to support cart functionality and login sessions. We do not use third-party advertising trackers.

9. Embedded Content

Some pages may include embedded content (e.g., videos, product details, or links). Embedded content from external websites behaves the same as if you visited the other site, which may collect data or set cookies independently.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be posted at https://koreworks.nz/privacy-policy.